Phone: 02-839-7500

Download Center

Download our manuals, proposals, brochures and other documents.

Installation Guide

The left side is for agents, the right side for customers. Choose the files that match your environment (OS·device).

AgentSupporting side

Agent Program Installer

The remote support program installed on the agent's PC.

Previous version: Agent Program (Windows Ver.6)

CustomerSupported side

PC Remote Support

Installed on the customer's PC (Windows·macOS).

Previous version: Customer Installer (Windows Ver.6)

Mobile Remote Support App

Installed on the customer's smartphone·tablet (Android·iOS).

Video Remote Support App

Get support while viewing the site together through camera video.

Simple and easy, anytime, anywhere
Just enter the code to start remote support

Anywhere on PC·mobile·video. Customers connect instantly from the web with no download.

Remote support start guide

Resources

Manuals are also divided into agent and customer versions.

Agent ManualFor agents·administrators
Agent Manual (Ver. 10)
Admin Manual
Customer ManualFor PC·mobile·video
Customer Manual (Ver. 10)
Mobile Edition Manual
Video Edition Manual
Introduction MaterialsProposal·Application form
ANYSUPPORT Proposal
Registration Form

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